Business Process Reengineering

Program Duration: 3 Days

Program objectives:
By the end of this program, participants will be able to:
• Understand the concept and scope of BPR
• Apply proper BPR methodology
• Conduct BPR project
• Implement change and measure the effectiveness of the new process

Program Outcomes:
• Apply BPR methodology for redesigning process
• Mange BPR projects

Program Contents:
Intellectual Dimensions of BPR
• Concept and importance of business process reengineering
• The difference between BPR & TQM
• Business drivers for change and reengineering

Process Redesigning Methodology and Project
• Successful reengineering approach
• Project planning
• BPR project documents
• Defining project scope
• Identifying project objectives and conditions of satisfaction
• Team selection criteria
• Consultant role

Analyze AS IS
• Process understand
• Stakeholders needs
• Learning process and benchmarking

• Benchmarking concept
• Types of benchmarking
• Process map
• Benchmarking process model

TO BE and Improvement Techniques
• Added value analysis
• Analysis of a process
• Planning and organizing of a process redesign
• Process modeling and design
• Technology design
• Organization modeling and job design

Implementation of the Change
• Communication of change
• Implementation of the new process
• Pilot project and full implementation
• Measuring success

Program Design and Target Participants:
This program is designed for managers and team leaders who are interested in enhancing their competencies related to BPR

Program Delivery Methods:
• Case studies
• Workshops
• Exercises
• Group Discussion