Quality and Excellence

Total Quality Management-TQM

-Total Quality Management, Nitish Kulshrestha , Enkay Publishing House (January 1, 2012) -Total Quality Management, Dale H. Bester field and others, Prentice Hall; 3 edition (October 28, 2002 – Quality Management for Organizational Excellence: Introduction to Total Quality ,David L . Goetsch , Prentice Hall; 7 edition (January 13, 2012) -Total Quality: Management, Organization and...
Read More

A Competency Based Training Proposal

EFQM Excellence Model & RADAR Logic Prepared for TRA Management Integrated Solutions is pleased to present this proposal to TRA .We understand that the training program TRA require and recognize the unique opportunity to fulfill these requirements. Having closely examined your training and development requirements, we are confident that our proposed training program will effectively...
Read More

Quality Improvement Process

Program Objectives: Provide participants with latest knowledge, techniques and attitudes that enable them to implement the most known processes of quality improvements. By the end of the program, participants will be able to: • Appreciate the need for quality improvement processes • Understand the FADE process and when can be implemented. • Compare between PDSA...
Read More

Quality Circle and Problem Solving Techniques

Program Duration: 4 days Program Objectives: By the end of this program ,participants will be able to: • Understand quickly circles concept and importance. • Utilize quality circles approach and techniques in problem solving processes. • Apply problem solving tools in dealing with work related problems. • Identify and prioritize work problem. • Develop creative...
Read More

Quality Assurance

Program Duration: 2 days Program Contents: • Overview: The historical development of the quality system. • Examples of the global gurus of quality and their critical roles. • Definition of the total quality of an integrated system for measuring organizations performance. • The principles of total quality management. • Implementation of the objectives of the...
Read More

ISO 9001:2015 Internal Quality Systems Auditor

Objective: The aim of this course is to bring the participants to the Internal Auditor Level. The course provides skills, knowledge and under¬standing of principles and practices of internal auditing of Quality Management Systems (QMS). The Internal Auditing is the fundamental element and a mandatory requirement of any formal Quality Management System meeting the requirements...
Read More

International Standards of Operational Excellence

Program Duration: 2 Days Program Objectives: By the end of the program, participants will be able to: • Be aware of the main drivers in delivering operational excellence • Deliver value added service o customers based on the customer service mindset • Align tangible and intangible resources with the business strategy • Capitalize on people...
Read More

Excellence Journey and RADAR Approach

Program Duration: 4 days. Program Objectives: By the end of the program, participants will be able to: • Understand and delve into the components and structure of EFQM Model. • Learn how to deploy EFQM Model for improving the organizational performance and get the target results. • Understand excellence criteria and link between them. •...
Read More

EFQM Excellence Model

Program Duration: 3 days. Program Objectives: By the end of the program, participants will be able to: • Understand and delve into the components and structure of EFQM Model. • Learn how to deploy EFQM Model for improving the organizational performance and get the target results. • Understand excellence criteria and link between them. •...
Read More

Benchmarking

Program Duration: 3 days Program Objectives: By the end of this program, participants will be able to: • Understand the concept and importance of the benchmarking. • Learn benchmark processes and techniques. • Prepare and implement benchmark plan. • Deploy strategies and policies effectively. • Ensure the effective utilization of the best practices Program Outcomes:...
Read More