-Total Quality Management, Nitish Kulshrestha , Enkay Publishing House (January 1, 2012) -Total Quality Management, Dale H. Bester field and others, Prentice Hall; 3 edition (October 28, 2002 – Quality Management for Organizational Excellence: Introduction to Total Quality ,David L . Goetsch , Prentice Hall; 7 edition (January 13, 2012) -Total Quality: Management, Organization and...
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